We deliver within Egypt to the governorates enabled for delivery. Availability for your governorate is shown automatically at checkout once you select it; if your area is not currently supported you will see this before confirming, together with our customer-care contact.
Shipping fees depend on your governorate and the delivery method you choose, and are shown clearly in the order summary before you confirm. Free shipping may apply above a minimum order value when announced at checkout.
The estimated delivery time for each method (standard, or express when available) is shown at checkout. It is an estimate counted from order confirmation and may be affected by public holidays or circumstances beyond our control.
We may contact you by phone or WhatsApp to confirm your order or address before dispatch. Please provide a correct address and phone number; if delivery fails because of incorrect details or unavailability, we may retry or contact you to arrange another time.
You can follow your order from the Track Order page using your order number and phone number, or from the tracking link shown after checkout.